ViewWest Vacation Rentals
CHECK-IN / CHECK-OUT
Check-in time is 4:00 pm. Our homes are equipped with electronic locks and are keyed to either a preset number or the last 4 digits of your phone number depending on your rental home selection.
Check-out time is 10:00 am. at all of our rental homes (The Dunes Cabin only 11:00 am. checkout)
These times are not flexible as our cleaning staff needs time to prepare our homes for guests that are checking in that day.
EARLY CHECK-IN OR LATE CHECK-OUT ARE NOT AVAILABLE
SPECIAL EVENTS AND GATHERINGS
All of our rental properties are in residential areas and because of that WE DO NOT ALLOW THE USE OF THEM FOR WEDDINGS, RECEPTIONS, PARTIES, STAG(ETTE)S, REUNIONS ETC. Our maximum number of guests are clearly indicated on each of our homes at www.viewwest.com . If you are planning on having additional guests at the house you are required to get authorization in writing by email from ViewWest Vacation Rentals. This policy is in place for the benefit of the surrounding neighborhood, to minimize wear and tear on our properties and because of parking limitations.
Quiet time is 10:00 pm through to 8:00 am. If we receive a noise complaint or witness any excessive noise during your stay at the house you may be notified that you will have to vacate the property immediately and forfeit your remaining rental fees. These policies are outlined in your rental agreement. The District of Tofino and ViewWest Vacation Rentals enforce a ZERO tolerance for excessive noise.
During our Low Season and Spring/Fall Season our minimum stay is 2 nights. In High Season the minimum is 3 nights. For reservations over 1 week your stay will be calculated based on the weekly rate for additional days. We do not offer any 1 night bookings.
OUR PROPERTY AMENITIES
BEDROOMS AND BATHROOMS are all equipped with all bed linens, bath towels, hand towels, facecloths and bathtub and shower mats. Hot Tub towels are provided. We do not provide beach towels. We do have laundry facilities at all of our rental homes.
Each of the bathrooms have bar bath soap and liquid hand soap, toilet paper and a hair dryer. Please note the signs above each of the toilets outlining their use. All of our rental homes operate on a sewage pump system and require special care in their use.
KITCHENS are equipped with pots, pans, mugs and glasses, dishes, flatware and utensils, coffee maker, coffee grinder microwave and toaster. Each house has a propane BBQ (propane is provided). Dish cloths and dish towels are provided as well as paper towels, dish soap, dish washer detergent, and laundry detergent.
Coffee, tea, sugar and salt & pepper are included in each home.
ON YOUR DEPARTURE
We ask that when you leave our rental home you leave it tidy and that you turn on the dishwasher. If you do require any additional cleaning during your stay it is available at a cost of $35.00/hour. For stays of 2 weeks or greater a day of housekeeping will be provided midway during your stay for you for at no additional charge.
DEPOSITS AND BALANCES
We do require a 50% credit card deposit at the time of booking. The full balance is due 30 days prior to your arrival date and will be taken by Visa or MasterCard. An email notification will be sent to you requesting the final balance payment. Please fill out the form and credit card information for your balance within 48 hours of your email payment request. You can also call our toll free number at 1-888-448-4141 to complete your balance payment.
RESERVE ONLINE OR BY PHONE
When you make your reservation by phone or online, a deposit of 50% of your total accommodation cost will be charged to your credit card. The full balance is due 30 days prior to your arrival date and will be collected by credit card through email notification. There are additional charges for pets or for guests over our set maximum limits (at our discretion) for each house will be included in your rental fee. Taxes of 16% are applicable on all rentals including pets and additional guests. Cleaning fees will apply on all our vacation rental homes. Check individual listings for cleaning fees.
LOW SEASON, SPRING/FALL SEASON, HIGH SEASON & STATUTORY HOLIDAYS – Your deposit, less a $100.00 cancellation fee will be refunded if notice is received a minimum of 30 days prior to your reservation date. The full rental amount is non-refundable for cancellations received within 30 days of your arrival date. Please Note: For any bookings completed through VRBO/HomeAway our ViewWest Cancellation Policy supersedes the VRBO policy.
LIABILITIES AND WAIVERS
ViewWest Vacation Rentals assumes no responsibility or liability for injury, loss or damage arising out of the use or occupation of the accommodation and it’s amenities.
For BayView House and CoastalView House ONLY: With the rental of BayView House or CoastalView House you are required to sign and return the Waiver of Liability provided prior to use of any of the Watersport Equipment. The signed form can be returned electronically in .pdf format or brought with you on arrival.
A rental agreement will be sent to the provided email address at the time of booking. This agreement outlines some basic rules for the house as well as any additional fees you may be responsible for during your stay should any problems arise. It also includes our quiet time which is enforced for everyone’s benefit as well as our maximum capacities for each home, hot tub rules, no smoking rule and fees that might arise should there be any damage to the house or it’s contents. The person making this reservation and paying for the rental of accommodation is financially responsible for the cost of repairs from any damage beyond normal wear and tear including but not limited to carpet or floor stains, damage to interior walls , appliance repairs from improper use, window and window covering damage, breakage, theft, and any other damage noted on departure brought by any person occupying or using the accommodation.
Pets (including dogs & cats) are Not Allowed at TidalView House, The Yacht House, The Dunes House, The Dunes Cabin, South Chesterman 30, J-Bay Retreat and Michel’s Cabin. We Do Allow dogs only (no cats) at CedarView House, AlderView House, BayView House and CoastalView House for an additional fee of $30./dog/stay plus taxes.. Dogs must be on leash in accordance with the Tofino Leash Bylaw at all times when on beaches, trails, roads, etc. Guests are responsible for cleaning up after their dogs at all times. It is recommended that your dog not be left outdoors on a lease unattended as you are in a wilderness area with abundant wildlife including bears, wolves, eagles and cougars.
The following cleaning fees apply to : AlderView House – $175.00, CedarView House – $175.00, BayView House – $225.00, CoastalView House – $225.00, The Dunes House, Dunes Cabin, The Yacht House – $175.00., Michel’s Cabin, and South Chesterman 30 – $150.00 and J-Bay Retreat – $225.00
Your rental home will be clean upon your arrival. If there are any problems with the house you are to notify ViewWest vacation Rentals immediately. If it is determined that an excessive amount of cleaning is required after your stay then a charge of $35.00/hour will be charged to your credit card.
Smoking is NOT permitted at any of our rental properties. If you do smoke please go outside. If it is found that guests are smoking in the house you may be asked to vacate the property immediately with forfeiture of any rental fees paid and pay for extra cleaning as outlined in our Rental Agreement
Our maximum occupancy is clearly outlined on our web site at www.viewwest.com as well as on VRBO and FlipKey. These maximums must be adhered to at all times. We do allow additional guests at our discretion at some of our rental homes but we require that you notify ViewWest Vacation Rentals and that additional fees will apply.
PLEASE NOTE: Motorhomes, trailers, campers and tents are NOT allowed on any of our rental home properties at any time.
All of our vacation rental properties are equipped with a hot tub . The hot tub is checked prior to your arrival for your enjoyment. If the hot tub needs to be drained during your stay or on your departure day due to misuse you will be charged a fee of $75.00 plus taxes to drain, clean and refill the hot tub.
A Hot Tub drain/fill fee of $75. will apply to ALL groups over our maximum number of guests.
Hot tub towels are provided. Please bring your own beach towels.
LOST AND FOUND ITEMS
ViewWest Vacation Rentals is not responsible for any items left behind after your stay at our rental home. If we discover any items we will hold them for 2 weeks and return them to you on request. Guests are responsible for any fees incurred for shipping and will pay an additional $25.00 package handling fee. Please check that you have all of your belongings on your morning of departure.
ANY QUESTIONS OR CONCERNS CONTACT VIEWWEST VACATION RENATLS AT 1-888-448-4141